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How We Handle Your Account and Your Rights

Our legal terms set out what you agree to when you open an account with sjo777, including how your data is handled, what state-level eligibility means for your access, and how to reach us if something needs to change.

State-dependent eligibilityAccount data rightsUS-only payment railsPolicy contact path
sjo777 How We Handle Your Account and Your Rights
DATA AND SECURITY

How We Protect and Retain Your Information

We take account security seriously because your payment data — PayPal links, Venmo connections, Play+ card details — touches real money. Here is how we handle the information we hold on your behalf and what your rights are around it.

Data Handling

We store only the account and identity fields required for verification and withdrawal processing. No payment credentials are held on our servers — PayPal and Venmo process those on their own infrastructure.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences through your browser settings at any time.

Retention Schedule

Account data is retained for the period required by applicable state regulations. If you close your account, we retain identity verification records for the legally mandated window, then delete them.

Change Requests

To update stored personal information or request a copy of the data we hold, send a written request via your account dashboard or email. We process requests within a reasonable timeframe and confirm completion by email.

POLICY CONTACT

Reach Us About Any Legal or Account Question

If you have a question about these terms, need to request a copy of your account data, or want to flag a discrepancy in how your information is stored, our support team handles all of it. Reach out through live chat inside your account dashboard or via the email address listed below — we respond to policy-related requests with priority routing separate from general account help.

Live Chat Open your account dashboard and tap the chat icon. Policy questions are flagged separately from general account help so they reach the right team faster.
Email Support Send your request to our support address shown in your account profile. Include your username and the specific policy section you are asking about.
Account Dashboard Your account settings page holds a record of your stored data fields, linked payment methods like PayPal or Venmo, and the date of your last terms acceptance.

Questions About Terms, Data, and Account Rights

These are the questions we hear most from players trying to understand what they agreed to and what options they have.

Yes. Access to the platform depends on whether online casino or sportsbook activity is permitted under the law of your state. We block access in states where it is not allowed.

Send a request through your account dashboard or via the support email listed in your profile. Include your registered username and we will confirm the data fields we hold on your account.

Yes. Name, address, and contact details can be updated through your account settings. Changes to identity-verification documents require you to submit a new upload through the verification flow.

We retain identity and transaction records for the period required by applicable regulations. After that window closes, those records are deleted. Your email address is removed from marketing lists immediately upon account closure.

Deposits and withdrawals through PayPal or Venmo are governed both by our platform terms and by those providers' own user agreements. We do not store your wallet credentials — transactions process directly through each provider's infrastructure.

Updated terms are posted to this page with a revised date. If you are logged in during a change cycle, you may be prompted to review and acknowledge the update before continuing to your account.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.